The Lash Lab
Guides, tips and tutorials for every lash tech.
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Showing 8 of 20 guides

Dealing with Sensitive Clients: Adhesives, Eye Patches and Protocols
Sensitive clients are part of the job. A client who experiences irritation, redness, or discomfort during or after their lash appointment is not automatically having an allergic reaction — but unde...

Stickies: What They Are, Why They Happen, and How to Fix Them
If there's one issue that causes more problems for lash techs — and more damage to clients — than any other, it's stickies. They're common. They're preventable. And they're something every tech nee...

Why Your Retention Is Perfect in Winter and Terrible in Summer
If you've noticed your clients' lashes lasting beautifully through the cooler months and dropping faster than expected from November through to March, you're not imagining it — and it's probably no...

Infills vs Full Sets — How to Know When to Call It
One of the most common sources of tension between lash techs and clients is the infill conversation. The client books a fill. You look at the lashes and know they need a full set. The client doesn'...

The Aftercare Conversation: Scripts and Cards Your Clients Actually Need
Retention doesn't start when the client leaves the salon. It starts before you even open the adhesive. But the single biggest thing most techs can do to improve their client retention numbers — wit...

How to Set Up a Professional Lash Space on Any Budget
You don't need a fitted salon suite to run a professional lash business. Some of the best techs in the industry work from a spare room, a rented chair, or a small studio. What matters isn't the siz...

Lash Mapping for Beginners: Shape Every Set with Intention
If you've ever finished a set and felt like something was slightly off — the shape wasn't quite right, one side looked different from the other — lash mapping is probably what was missing. It's the...

Your First Lash Kit: What You Actually Need (And What's a Waste of Money)
Starting out in lashes is exciting — and expensive, if you're not careful. The industry is full of beautiful products, tempting bundles, and marketing that makes you feel like you need everything b...
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